When we started Curtsy *cue the nostalgia* we set out to build the most personalized and easy to use clothing resale app. We’re constantly asking ourselves how we can “level up” and provide an even better experience for our customers. Today I’m excited to announce the biggest change we’ve made since our launch — in other words, a glow up ✨
It’s still the same Curtsy you know and love, but more aligned with our values and more personalized to your unique style. We’re so grateful to the members of our community that participated in this process. We couldn’t have done it without each and every one of our customers.
To express our gratitude, use code “NEWNEW” for 15% off all items in the app between now and the end of the day on Wednesday, November 3. We rarely do sales, so don’t miss out on the fun 🙂
Sincerely, David Curtsy CEO & co-founder
Now without further ado… introducing our new look 👀
✨Fresh look, same spirit✨
POV: When Curtsy takes thrifting to the next level
Our early brand was created by a team of four working on a dress rental app. Since 2016, we’ve grown along with our users. We continue to welcome more people, clothing sizes, and styles.
The new Curtsy brand expresses where we’ve been and where we’re headed. We envision Curtsy to be a truly inclusive thrifting experience focused on making fashion more sustainable, while keeping it simple and fun.
The new brand gives the app a fresh feel and makes it easier to find what you love. We’ve kept the original Curtsy spirit, but elevated the look to showcase a modern way to buy and sell fresh ‘fits online.
How personal is personal?
Using more advanced machine learning (aka we’ve gotten to know and like you a lot), Curtsy is even more personalizedto you. Your home feed now features items we think you’ll love based on your recent shopping and favorite brands.
The more you search and shop, the better Curtsy will get to know your style. Nothing creepy, just think of Curtsy as the Spotify of resale apps, serving you a fresh playlist of your favorite looks.
Where are my saved searches? 👀
Saved searches are now on the Search page. Just tap the “Search Curtsy” bar at the top of the screen and there they are, along with “Trending” and “Recent” searches.
Where are the Curated by Curtsy lists?
Lists now live under the Shop by Category page along with Weekly Sale”, “Popular”, and “Following”.
Need more help?
Check out the Help Center page where you can find the How Curtsy Works videos. Tap on “ME” and then “Help Center”.
Now, sit back and relax. It just got even easier to do what you love – shop sustainably, sell simply and get extra cash in your pocket.
Psst, we have a few more Curtsy upgrades up our sleeve. We’ll soon be releasing the highly-requested Android app.Join the waitlist to be first in line to download!
Greetings from Curtsy HQ! If you’re reading this, you already know what we are, but do you know who we are? We recently took a stab at answering this question. We thought about each Curtsy team member and the characteristics that make each person great. What the discussion sparked is this list of traits (some might even call them quirks) that summarize our values and inform everything from our interview questions to our customer service.
TL;DR: We’re a passionate team of optimists and strategic thinkers, with open minds and hearts, who don’t take ourselves too seriously.
Going above and beyond
We bust through walls to achieve our goals (or find a way around the wall, make friends with the wall, or figure out why the wall doesn’t matter).
We solve issues as they arise and course correct when necessary, but we never give up or go home early.
We understand that setbacks are part of the learning process.
We focus on getting it right (strategy) and getting it done (execution). Both are equally important.
We carve out time to research, think, ideate, and get aligned on the strategy before diving in. A few hours of strategic planning can save us weeks of wasted effort.
Along the way, we regularly zoom out to ensure that we’re still headed in the right direction.
Going above and beyond
Going the extra mile for customers is our normal route. We don’t tolerate mediocrity, and continually work to improve our customers’ experience.
We’re looking for “wow” reactions; delight is our goal. We consider a working app, with helpful and responsive customer service, the bare minimum.
We move quickly to squash issues and bugs that come up to minimize customer impact.
We’re motivated by hope for a better future and our ability to bring it to life. The world around us was created by normal people just like us.
We try to look with clear eyes at the reasons why ideas will work rather than fail, taking care to avoid blind optimism. After information-seeking and discussion, we rely on our intuition to guide us.
We have a can-do attitude. If we don’t know something, we believe in our ability to figure it out.
It’s September 1st 2018, two full weeks into my freshman year at The Ohio State University and…. I want to transfer.
The day I received my acceptance letter into my dream college, I jumped out of bed screaming and jumping up and down like the main character of one of those predictable teen movies. Never did I ever think I would be sitting here on the phone with my mom asking her if it was possible to call Arizona State back telling them, I changed my mind and I’d like to move in ASAP.
“Give it a semester,” my mom would argue.
I didn’t want to hear that. I didn’t like my college. I didn’t get along with my roommates, my only friends were the quad of boys at the end of my hall, I was too anxious to eat, I missed my friends, I was already failing math, and above all else – I wanted to go home.
It’s now August 17th 2021, exactly one week away from starting my senior year at The Ohio State University and…. I don’t want to graduate.
As shocking as it may be, your mom does know a thing or two.
I could sit here and preach to you about “making friends on your floor” or “joining some clubs on campus” but I’m sure your university’s orientation leader has already done that.
The truth is, college is just another part of your life, and in life, things don’t always go as planned. You may not be best friends with your roommate, you may not know how to navigate your way home your first night out, you might fail your first math course, or you could be sitting in your dorm asking yourself if you made the right college decision. And you know what? It happens.
And you know what else? You are going to be just fine.
Because, let me give you the tea ☕️. If I packed it all up and booked a one-way ticket home, I wouldn’t have met my five best friends and current roommates. I wouldn’t have realized I didn’t want to be a lawyer, I wanted to run public relations at a fashion company. I wouldn’t have met my soulmate. I wouldn’t have gotten the offer for Campus Representative for Victoria’s Secret PINK. I wouldn’t have met my giant group of guy friends at my sorority’s paired block event. I wouldn’t have spent countless Tuesday nights at my favorite bar with all my friends. I wouldn’t have realized that walk home was actually just a straight shot. I wouldn’t have raised that first semester GPA from a 2.7 to a 3.8.
I wouldn’t be sitting here, at my year-long internship, located in a 21-floor high rise building, in my own personal cubicle, writing this letter to all of you.
So, before you pack your bags and make that call to your mom, before you think you’re the only one who can’t quite seem to figure this whole college thing out – give it time.
For some, college is everything and more from the time they first step onto that huge campus. For others (like me), college babe, we are gonna need a little work.
Your college experience is your own mini personal journey. It’s that time period in your life where you have responsibilities, but not “mortgage payment responsibilities.” Soak up the freedom, test your adulting skills, take some risks, and most importantly enjoy the ride (maybe buckle up if your roommate decides she likes to sing opera songs in the shower).
One day you’ll wake up and wonder where all the time went but – smile knowing all that time was put to good use shaping the person you have become.
About The Author
My name is Nichole and I am a 2021 Summer Curtsy Stylist! I attend The Ohio State University and study Communications, Fashion Retail, and Social Work. I will be taking on my senior year at the end of this month where you can find me applying to my post-grad dream jobs while composing my last iconic football block looks! I joined Curtsy in 2020 and I’m loving my “online thrifting” experience!